10A NCAC 23H .0109. PROCEDURE FOR REVIEW OF RECORDS

(a)  The director or his delegated representative shall be present when the client reviews the record.  The director or his delegated representative must document in the client record the review of the record by the client.

(b)  A client may contest the accuracy, completeness or relevancy of the information in his record.  Correction of the contested information, but not the deletion of the original information if it is required to support receipt of state or federal participation, shall be inserted in the record when the director or his delegated representative concurs that such correction is justified.  When the director or his delegated representative does not concur, the client shall be allowed to enter a statement in the record.  Such corrections and statements shall be made a permanent part of the record and shall be disclosed to any recipient of the disputed information.  If a delegated representative decides not to correct contested information, the decision not to correct shall be reviewed by the supervisor of the person making the initial decision.

(c)  Upon written request from the client, his personal representative, including an attorney, may have access to review or obtain without charge, a copy of the information in his record.  The client may permit the personal representative to have access to his entire record or may restrict access to certain portions of the record.  Rules .0107 and .0108 of this Section shall apply.

 

History Note:        Authority G.S. 108A-54; 108A-80;

Eff. September 1, 1984;

Transferred from 10A NCAC 21A .0409 Eff. May 1, 2012.