14B NCAC 06C .1302. ROTATION OF WRECKER REQUESTS

(a)  When a motorist does not request a particular wrecker service, an agent shall inform the local State Highway Patrol telecommunicator as to the person making the request and shall inform the telecommunicator as to the person making the request and shall inform the telecommunicator that the person has no preference as to a wrecker service. Patrol telecommunicators maintain a wrecker service log on which private business concerns providing dependable, 24-hour wrecker service may be listed at their request, provided they conform with the laws governing the operation of wreckers. Telecommunicators shall be responsible for assuring  each service is called on a regular and equal rotating basis, unless special circumstances require a deviation from the rotation policy, as described in Subdivisions (b) and (c) of this Regulation.

(b)  An agent shall not be required to call wreckers requested by motorists or required by the rotation log, but shall instead call the nearest available wrecker service, when an emergency exists (for example, when traffic congestion is a major problem, when persons are pinned in the wreckage, when danger of fire or explosion is present, or when other emergency situations exist).

(c)  An agent shall not be required to call wreckers requested by motorists or required by the rotation log when special storage facilities are required for seized or impounded vehicles.

 

History Note:        Authority G.S. 18B-500; 143B-10;

Eff. February 1, 1980;

Amended Eff. August 1, 1988;

Transferred from 14A NCAC 08H .1302 Eff. June 1, 2013.