11 NCAC 20 .0101. SCOPE AND DEFINITIONS

11 NCAC 20 .0201. WRITTEN CONTRACTS

11 NCAC 20 .0202. CONTRACT PROVISIONS

11 NCAC 20 .0203. CHANGES REQUIRING APPROVAL

11 NCAC 20 .0204. CARRIER AND INTERMEDIARY CONTRACTS

11 NCAC 20 .0205. FILING REQUIREMENTS

11 NCAC 20 .0301. PROVIDER AVAILABILITY STANDARDS

11 NCAC 20 .0302. PROVIDER ACCESSIBILITY STANDARDS

11 NCAC 20 .0303. PROVIDER NETWORK SAFEGUARDS

11 NCAC 20 .0304. MONITORING ACTIVITIES

11 NCAC 20 .0401. CREDENTIAL VERIFICATION PROGRAM

11 NCAC 20 .0402. ORGANIZATION STRUCTURE

11 NCAC 20 .0403. WRITTEN CREDENTIAL VERIFICATION PLAN

11 NCAC 20 .0404. APPLICATION

11 NCAC 20 .0405. VERIFICATION OF CREDENTIALS

11 NCAC 20 .0406. PROVIDER FILES

11 NCAC 20 .0407. REVERIFICATION OF PROVIDER CREDENTIALS

11 NCAC 20 .0408. CONFIDENTIALITY

11 NCAC 20 .0409. RECORDS AND EXAMINATIONS

11 NCAC 20 .0410. DELEGATION OF CREDENTIAL VERIFICATION ACTIVITIES

11 NCAC 20 .0411. SUSPENSION OR TERMINATION OF NETWORK PROVIDERS

11 NCAC 20 .0501. PROGRAM

11 NCAC 20 .0502. STRUCTURE

11 NCAC 20 .0503. PLAN

11 NCAC 20 .0504. ACTIVITIES

11 NCAC 20 .0505. QUALITY OF CARE COMPLAINTS

11 NCAC 20 .0506. DELEGATION OF ACTIVITIES

11 NCAC 20 .0507. CORRECTIVE ACTION

11 NCAC 20 .0508. CONFLICTS OF INTEREST

11 NCAC 20 .0509. CONFIDENTIALITY

11 NCAC 20 .0510. RECORDS AND EXAMINATIONS

11 NCAC 20 .0511. INTERNAL AUDIT

11 NCAC 20 .0601. APPLICATIONS FOR MODIFICATIONS TO SERVICE AREAS OR PRODUCT LINES

11 NCAC 20 .0602. WRITTEN NOTICE